← Rebatable.AI

Terms of service

Effective 11 August 2026

1. Who we are

These terms are an agreement between you and Rebatable.AI Inc. (“Rebatable”, “we”, “us”), the operator of rebatable.ai. They govern the Rebatable website, the demo scheduling flow, and the Rebatable platform (together, the “services”).

2. Accepting these terms

By using the services you accept these terms. If you use the services on behalf of an organization, you confirm you have authority to bind that organization, and “you” means the organization. If you have a separate written agreement with Rebatable covering the platform, that agreement governs where the two conflict.

3. The services

The website presents the product and lets you request a demo. The platform is a business tool for managing rebate programs: it consolidates rebate terms, vendor statements, and transaction data, reconciles earned against paid amounts, and surfaces opportunities and risks. Platform access is provisioned under an order form or services agreement; features, fees, and any service commitments are set there, not in these terms.

4. Accounts

Platform accounts are authenticated through our sign-in provider. You are responsible for safeguarding your credentials, for enabling multi-factor authentication where offered, and for activity under your account. Tell us promptly at julian@rebatable.ai if you suspect unauthorized access.

5. Your data

You own the business data you submit to the platform — rebate terms, vendor statements, ERP transactions, and everything derived from them for you. You grant Rebatable the rights needed to host, process, and display that data to provide the services. We do not sell your data and we do not use one customer’s data to serve another. Our handling of personal information is described in the privacy policy.

6. AI features

Parts of the platform use artificial intelligence to extract, summarize, forecast, and suggest. AI output can be wrong. It is decision support, not professional advice, and material actions taken from it should be reviewed by a person. Where the platform marks an action as requiring approval, that approval is part of the service’s design and not a formality.

7. Acceptable use

You agree not to:

  • break the law or violate others’ rights using the services;
  • probe, overload, or disrupt the services, or bypass rate limits or access controls;
  • upload malicious code, or data you have no right to provide;
  • scrape or resell the services, or use them to build a competing product;
  • misrepresent who you are when requesting a demo or an account.

8. Fees

The website and demo scheduling are free. Platform fees, billing terms, and renewal are set in the applicable order form or services agreement.

9. Intellectual property

Rebatable owns the services, including software, design, and content we publish. These terms grant no rights in our trademarks or software beyond the access needed to use the services. Feedback you choose to give may be used without obligation to you.

10. Third-party services

The services rely on third-party providers — hosting, scheduling, authentication, email delivery, and AI processing. Scheduling a demo uses Calendly, and its terms and privacy notice apply to that interaction. We are not responsible for third-party services we do not control.

11. Disclaimer

The services are provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement. Rebate outcomes depend on your data, your programs, and your vendors; we do not warrant a financial result.

12. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Rebatable’s total liability for claims arising out of the services is limited to the greater of the amounts you paid for the platform in the twelve months before the claim and CAD $100. Nothing in these terms limits liability that cannot be limited under applicable law, including under Ontario consumer protection legislation where it applies.

13. Termination

You can stop using the website at any time. Platform termination is governed by the applicable order form or services agreement. We may suspend or end access to the services for breach of these terms, and on termination we will make your platform data available for export for a reasonable period as set out in that agreement.

14. Changes

We may update these terms as the services evolve. The effective date above changes when we do, and material changes to platform terms will be notified to account holders. Continued use after a change is acceptance of the updated terms.

15. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Courts located in Ontario have exclusive jurisdiction, and both parties attorn to them.

16. Contact

Questions about these terms: julian@rebatable.ai.